Privicy Policy

Effective date: January 2026

Pods in the Sticks (“we”, “us”, or “our”) operates the website https://podsinthesticks.co.uk/. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

 

1. Information We Collect

We may collect the following information:

  • Contact details — such as your name, email address, and phone number when you make an enquiry or booking.

  • Booking information — including dates, preferences, and any additional details you provide.

  • Technical data — such as IP address, browser type, and pages visited.

  • Cookies — small files stored on your device to help the site function and improve your experience.

 

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and manage bookings

  • Provide customer support

  • Improve our website and services

  • Maintain security and prevent misuse

  • Comply with legal obligations

 

3. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Contract — to manage your booking or respond to your enquiry

  • Consent — for optional communications or cookie use

  • Legitimate interests — to improve our services and website

  • Legal obligation — where required by law

 

4. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service providers who help us operate our website or manage bookings

  • Payment processors (if applicable)

  • Legal authorities, if required by law

All third parties are required to keep your data secure.

 

5. Cookies

Our website uses cookies to:

  • Enable essential site functions

  • Improve performance and user experience

  • Analyse website traffic

You can manage or disable cookies through your browser settings.

 

6. Data Retention

We keep your personal data only as long as necessary for the purposes described above, including legal or accounting requirements.

 

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Request data portability

To exercise these rights, contact us using the details below.

 

8. Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

 

9. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at:

Pods in the Sticks
Email: stay@podsinthesticks.co.uk

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.